It's been raining for a week solid now. Just prior to that, we had a 4 day heat wave where it reached 100 degrees. That's right. One. Hundred. 100 smelly, sweaty degrees. In April.
Since then, it's back down to 40 degrees in the mornings, and maybe 65 by mid-afternoon. And wet.
This is one of the many reasons I hate PA. There's never a gradual move into Summer, with cute, light jackets, and kicky new ¾ length tops. Spring is a schizophrenic season where one day you're wearing a down-filled parka, and the next it's shorts and a tank top. If you're lucky enough NOT to get SNOW in MAY, you're waterlogged with rain.
I've lived here all my life, and have never gotten used to it. Someday, I'll move to a state with stable weather.
Showing posts with label ranty. Show all posts
Showing posts with label ranty. Show all posts
Thursday, May 7, 2009
Tuesday, May 5, 2009
Welcome Back To Hell
I'm baaaaack. Like a bad cold. Or the swine flu.
I figured I'd give this another shot, this time with a wider range of topics and general rantiness.
I've changed up the site as well. Less pink and perky - more cranky.
On that note...
Today was worse than a Monday – which is exactly what happens on a Tuesday, after taking a mental health 3 day weekend. I managed a complete meltdown long before I caught up with the 300 emails in my inbox.
My company has a “relationship” with a certain store. When there's a problem, our “relationship managers” open a work ticket to us (IT Department) to investigate the issue.
I've told these “relationship managers” time and time again to open these tickets to our group, not directly to ME. The reason being, if it's assigned to me and I'm not in the office, nobody will work on it. Everyone else in my group will assume I already know about it – simple right?
So invariably I come back from vacation only to find 50 emails from the dumbasses, who are freaking out because the ticket they assigned to me hasn't been worked on (obviously), and they failed to actually read my out of office message.
Of course, they escalate this to Herr Manager the morning I returned from vacation. So now he's yelling for a status on an issue that I've had not five minutes to review – and apparently being out of the office is not an excuse.
I need another mental health vacation.
I figured I'd give this another shot, this time with a wider range of topics and general rantiness.
I've changed up the site as well. Less pink and perky - more cranky.
On that note...
Today was worse than a Monday – which is exactly what happens on a Tuesday, after taking a mental health 3 day weekend. I managed a complete meltdown long before I caught up with the 300 emails in my inbox.
My company has a “relationship” with a certain store. When there's a problem, our “relationship managers” open a work ticket to us (IT Department) to investigate the issue.
I've told these “relationship managers” time and time again to open these tickets to our group, not directly to ME. The reason being, if it's assigned to me and I'm not in the office, nobody will work on it. Everyone else in my group will assume I already know about it – simple right?
So invariably I come back from vacation only to find 50 emails from the dumbasses, who are freaking out because the ticket they assigned to me hasn't been worked on (obviously), and they failed to actually read my out of office message.
Of course, they escalate this to Herr Manager the morning I returned from vacation. So now he's yelling for a status on an issue that I've had not five minutes to review – and apparently being out of the office is not an excuse.
I need another mental health vacation.
Friday, November 14, 2008
Don't Fight The Duck Fart
PROBLEM: Sandy thinks her system sends a report to AppSupportGeek's system. Sandy also needs to add a column to this report for 'number of duck farts per region'. So Sandy sends a request to the MajorManager to see if this is okay with his team.
MajorManager: “Can you jump on this problem and get a response back to Sandy?”
AppSupportGeek: “Sandy is mistaken. We don't receive this report. But it does sound like a report that the Department Of Avian Gas receives. Maybe it's theirs.”
MajorManager: “So..... are we okay with this?”
AppSupportGeek: “It's not our report. *sigh* Alright, I'll contact AvianGas, verify it's their report, and introduce the two parties so they can sort it out.”
....five minutes later
AvianGas: “Yes! This is a report we receive daily.”
AppSupportGeek: “Great. Can you get with Sandy? She needs to add a column to your report.”
....ten minutes later
MajorManager: “Do you have an update yet? Have we decided if we want the new column for duck farts?”
AppSupportGeek: “Dude, the report isn't ours. I told AvianGas to call Sandy and sort it out.”
MajorManager: “Yeah well, Sandy's boss called and he said it is our report. I need to know this is being handled.”
AppSupportGeek: “Fine. I'll call Sandy and have her talk to her boss. Or I'll talk to her boss. AvianGas should've been in touch with her by now.”
....fifteen minutes later
Sandy: “No, I haven't heard from AvianGas yet. Are you sure it's not your report? My boss swears it is.”
AppSupportGeek: “Well, you know, I've only been working on this system for 10 years now, wrote every interface for incoming reports, and I can honestly say I've never seen this one. There's also the much ignored fact that AvianGas said this report belongs to them. But then again, what the hell do I know? I'm just the geek.”
Sandy: “But MajorManager said you'd help meeeee.”
AppSupportGeek: “Good God, woman. Just tell your boss it's AvianGas' report! I have proof!”
Sandy: “Ooooh.... I don't know what I should do. Do you think you might need the extra column for 'number of duck farts per region'?”
AppSupportGeek: “Sure! Why not? I think it's a lovely idea. Glad you had the foresight to include our team in these discussions. I'll send your boss a nice email detailing how incredibly helpful you've been.”
MajorManager: “Can you jump on this problem and get a response back to Sandy?”
AppSupportGeek: “Sandy is mistaken. We don't receive this report. But it does sound like a report that the Department Of Avian Gas receives. Maybe it's theirs.”
MajorManager: “So..... are we okay with this?”
AppSupportGeek: “It's not our report. *sigh* Alright, I'll contact AvianGas, verify it's their report, and introduce the two parties so they can sort it out.”
....five minutes later
AvianGas: “Yes! This is a report we receive daily.”
AppSupportGeek: “Great. Can you get with Sandy? She needs to add a column to your report.”
....ten minutes later
MajorManager: “Do you have an update yet? Have we decided if we want the new column for duck farts?”
AppSupportGeek: “Dude, the report isn't ours. I told AvianGas to call Sandy and sort it out.”
MajorManager: “Yeah well, Sandy's boss called and he said it is our report. I need to know this is being handled.”
AppSupportGeek: “Fine. I'll call Sandy and have her talk to her boss. Or I'll talk to her boss. AvianGas should've been in touch with her by now.”
....fifteen minutes later
Sandy: “No, I haven't heard from AvianGas yet. Are you sure it's not your report? My boss swears it is.”
AppSupportGeek: “Well, you know, I've only been working on this system for 10 years now, wrote every interface for incoming reports, and I can honestly say I've never seen this one. There's also the much ignored fact that AvianGas said this report belongs to them. But then again, what the hell do I know? I'm just the geek.”
Sandy: “But MajorManager said you'd help meeeee.”
AppSupportGeek: “Good God, woman. Just tell your boss it's AvianGas' report! I have proof!”
Sandy: “Ooooh.... I don't know what I should do. Do you think you might need the extra column for 'number of duck farts per region'?”
AppSupportGeek: “Sure! Why not? I think it's a lovely idea. Glad you had the foresight to include our team in these discussions. I'll send your boss a nice email detailing how incredibly helpful you've been.”
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