Wednesday, January 6, 2010

Not Dead. Yet.

So yeah. I'm not dead.

Not yet, at least.

Just a bit of blog neglect. Sorry about that.

I took some vacation over the New Year's holiday, and heartily ignored my work laptop as well as my personal one. I couldn't even look at the internet.

I was trying to think things over and get my life organized. It didn't work.

About a month ago, I wrote that this new position could be very rewarding. I was optimistic that I'd make myself a useful member of the new team. Except no work came my way. No training either. I could've sat in my cube and got paid for breathing. Nobody seemed to care.

Well, I figured if the company had no game plan for bringing me up to speed, I'd dive in and ask for work. I requested a few assignments and said if I had questions, I'll flag someone down and ask.

They unloaded on me. Bulldozed and buried.

Now I have fixes for applications I've never seen before, much less have access to (I'll get to that in a moment), crazy deadlines on coding assignments, and no test environment.

Yeah, I know. I did it to myself. So here's another whiny post about how I can't have everything my way.

Like I said, I have assignments for applications I don't even have access to. Obviously, the first course of action is to obtain said access. Easier said than done.

Requesting this can only be done with an online application. Then it's routed to the proper department, ignored, lost, re-routed, and ignored again.

About three weeks later, access is granted.

If the assignment requires any special software - that'll be another request. If it requires any configuration, settings, etc., there will be NO instructions.

So I've been asking lots of questions and generally being a pain in the arse. A necessary thing too, since no one seems to know, much less agree, on anything - except to give out as little information as possible.

For example, don't tell me the server names or the url of the application I'm supporting. When I do finally manage to dig this info out of you, make sure it's piecemeal, doled out in small bits every week. This way, I'll need to open a new request daily. Hey, it'll keep the security guys hopping with plenty of work!

When I ask a specific question about functionality, or where documentation is located, just smile and pretend you don't understand the question. Or better yet, interrupt me halfway through my question – because you read minds and know what I'm asking before I ask it! UGH. The guy that does this, has never let me finish a sentence, and has never been helpful.

The bureaucracy and red tape is mind boggling. Until I learn to navigate the system, it'll be impossible to get anything done.

In the meantime, I guess I'll just do what I can.

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